Livraison et retour
What countries does Fred deliver to at what costs?
Fred currently delivers to 15 countries:
- Austria - €15 - Free above €200
- Belgium - €9,50 - Free above €100
- Czech Republic - €25 - Free above €200
- Denmark - €15 - Free above €250
- Finland - €28 - Free above €300
- France - €12,50 - Free above €200
- Germany - €8,50 - Free above €100
- Ireland - €22 - Free above €300
- Luxembourg - €12 - Free above €300
- Netherlands - €7,50 - Free above €100
- Poland - €16,50 - Free above 200
- Portugal - €27 - Free above €250
- Slovakia - €24 - Free above €250
- Spain - €22 - Free above €200
- Sweden - €25 - Free above €300
- United Kingdom - €24
What is Fred's delivery time?
All of our orders are transported by DPD.
DPD has given Fred leadtimes per country below:
The Netherlands, Belgium, France and Germany: 1-4 working days
Austria, Czech Republic, Spain, Poland & Luxembourg: 2-4 working days
Denmark, Finland, Slovakia & Sweden: 2-4 working days
Ireland & United Kingdom: 2-5 working days
How can I track my order?
After placing your order, you will receive an order confirmation. You will receive a tracking code when your package has left our warehouse.
Fred's return policy:
Fred understands you want to try his colourful and original clothing.
This is why Fred offers a 14 day return policy, starting from the date you have received the order. All garments should be unworn and all tags should still be attached. Please send back the items in the original packaging.
Other return questions:
Can I return a damaged garment?
Yes, we accept damaged garments within one month of purchase.
Do I have to pay for my own return?
Yes, unfortunately Fred can't provide this for you yet.
You can return your order with the parcel service you like.
When returning your order we will not refund your shipping costs.
When will I receive my refund?
When Fred receives your return, he will check the package,
and the item(s) will be refunded within two working days.
Can I place an order and return or pay it in our shops?
No, Fred doesn't offer this yet. But is working on making it able to do so in the near future.